Solutions/Bella Agent

A chatbot that answersfor your shop.

An AI assistant for your online shop. It answers shoppers around the clock, in their language, using only your own products and policies. Anything it can't answer comes to you.

50 free messages to try it. No card until they run out.

Leaf & Co. assistant

Hi! Ask me about our teas, delivery or returns.

Do you deliver to Taiwan?

Yes. Orders to Taiwan arrive in 3 to 5 working days, and delivery is free over HK$400.

Answered from your delivery policy

Can I swap one tin in my order?

A person on our team needs to do that. Leave your email and they will reply to you there.

Sent to you to follow up
Serving shoppers

Answers thatnever guess.

  • PolicyDelivery and returns
  • FAQHow to brew oolong
  • ProductOolong gift tin
  • ManualOpening hours

Answers only from your info

Upload your policies and FAQs, or sync products from Shopify or WooCommerce. It answers from those and never makes things up.

  • Auto (match the shopper)
  • English
  • Traditional Chinese (Hong Kong)
  • Traditional Chinese (Taiwan)

Replies in their language

Shoppers who write in English get English back. Shoppers who write in Chinese get Chinese. Or pick one language for every chat.

Can you write my essay for me?

Sorry, I can only help with questions about this shop.

Sticks to your shop

Ask it for homework or code and it politely says no. It only answers questions about your shop.

Not coveredOpen

What they need

Do you deliver to Macau?

Reply goes to sam@example.com

Only hands over what needs you

When your info has no answer, it doesn't guess. It asks for the shopper's email and sends you the question with the whole chat.

Running your shop

Just for you,behind the scenes.

Goes to sam@example.com by email.

Yes, we deliver to Macau in 2 working days. You can order as usual.

Reply to shoppers directly

Answer a waiting shopper by email right from Clawify. When they write back, it goes to your own inbox.

What needs me today?

Two shoppers are waiting, the longest for 3 hours. Oolong gift tins are running low: 4 left.

Understand your business

Ask what needs you today. It looks at your sales, stock and waiting shoppers and tells you what comes first. It only suggests. It never acts on its own.

Daily messages (last 30 days)

Questions it couldn't answer

  • Do you deliver to Macau?
  • Can I pay with Apple Pay?

Find what it couldn't answer

Every question it couldn't answer is listed. Add the answer to your knowledge base and it can answer next time.

How it works

Live on your shop inan afternoon.

  1. 01
    ShopifyWooCommerceYour own site

    Add your shop

    Shopify, WooCommerce, or any site of your own. Name it and you are in.

  2. 02
    PolicyFAQProduct

    Build your knowledge base

    Upload your policies and FAQs, or sync your product pages. Every answer comes from them.

  3. 03
    <script
      src="…/widget.v1.js"
      data-store-key="…"
      async></script>

    Paste one line of code

    The chat window shows up on every page of your shop. It takes about two minutes.

Pricing

Priced by messages,not by seats.

Every plan includes the chat window for your shop and a chat page you can share as a link. Pick a plan when your free messages run out.

Starter

$19/mo
  • 500 messages a month
  • 1 shop
  • Replies in Cantonese, Mandarin or English
  • Learns from your files, web pages and links
  • Syncs your Shopify or WooCommerce products
  • On any website, plus its own chat page
  • Read every chat, step in when it's stuck
  • AI included, no API key needed
Start free

Growth

Popular
$59/mo
  • 5,000 messages a month
  • Everything in Starter
  • Your own chat icon and colour
  • Order tracking for Shopify and WooCommerce
Start free

Scale

$149/mo
  • 25,000 messages a month
  • Everything in Growth
  • Reads your whole website, up to 100 pages
  • Priority support
Start free

Need something custom? Contact us →

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