Clawify Care
Product support for agents you deployed through Clawify
If you launched your agent through Clawify, Care is an optional add-on for ongoing help: staying aligned with OpenClaw updates, security-minded defaults, and clear guidance on your setup. Your cloud and AI providers still bill you directly — Care does not replace those.
Choose your Care plan
Three tiers. Pay monthly or save with annual billing — you pay for 10 months and get 12.
Annual billing is charged once per year; you get two months free versus paying monthly.
Essential
Lightweight support for a single deployed agent.
$49 USD/mo
- Email support during Hong Kong business hours
- First reply within two business days for routine questions
- Guidance on OpenClaw updates and safe defaults for your setup
Standard
Priority help for users who want faster answers and clearer guidance.
$89 USD/mo
- Everything in Essential
- Priority handling in the Care queue
- Help with channels, skills, and configuration
- Best fit for most solo operators
Plus
For teams or tighter operational needs across multiple agents.
$149 USD/mo
- Everything in Standard
- Faster first-response target for routine issues
- Suited to multiple deployed agents or higher-touch coordination
- If something needs urgent attention, we explain how we follow up and who owns it
What Care includes
- Pointers on applying OpenClaw and gateway updates safely for your deployment
- Security-oriented template and configuration guidance as our defaults evolve
- Help interpreting Clawify dashboard and setup flows for your agents
- Reasonable email assistance when something breaks in the parts we help you run
- Clear boundaries: we focus on Clawify + OpenClaw operations, not unlimited custom development
What Care is not
- Not 24/7/365 on-call coverage — nights, weekends, and public holidays are best-effort
- Not a substitute for your cloud provider's support or your AI vendor's API status
- Not open-ended software projects, bespoke integrations, or third-party SLA guarantees
- Not hands-on access to your accounts without your involvement — you stay in control
When we respond
Email support during Hong Kong business hours (Monday–Friday, 9:00–18:00 HKT). We aim for a first reply within two business days for routine questions.
Urgent incidents
For production emergencies on infrastructure you own, rely on your provider's support channels and your own monitoring. Care is not an emergency hotline.
You remain responsible for backups, API keys, compliance, and data — Care helps you operate the product, not take over your environment.
Available after your first one-time purchase. Sign in to subscribe